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Front Office Management
(1 month, 48 ac.h.)
Hotel industry is rapidly developing nowadays. At the same time, it undergoes many unexpected changes and turbulent occasions. The goal of the programme is to prepare market-demanded specialists who will continue to build up an effective career in hospitality after the graduation from the programme.
List of disciplines:
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Introduction to Hospitality
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Guest`s Life Cycle. Reservation Management Automatization Processes
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Front Office Management
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Housekeeping Management
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Budgeting. USALI System
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Basics of Revenue Management
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Marketing Strategies in Front Office Management
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Service and Guest Loyalty Management.
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Final Project
Programme intakes: September, February, july
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